Shipping Policy

At GreenFlow Money, we believe that the delivery of comfort should be as smooth and gentle as our fabrics. From the moment you place your order to the moment it arrives at your door, we are committed to providing a seamless and transparent shipping experience.

All our home textile products — including duvets, comforters, and pillows — are carefully packaged with love and attention to detail. We ensure that each item is securely wrapped to maintain its shape and softness during its journey to you.

Processing Time:
Orders are typically processed within 1 to 3 business days. During high-demand seasons or special collections, please allow a few extra days for order preparation. You will receive an email notification once your order has been dispatched.

Shipping Time:
Standard shipping generally takes 5 to 12 business days, depending on your location and regional courier efficiency. Delays caused by customs, weather, or carrier issues are rare but possible. Rest assured, we are here to assist you every step of the way.

Shipping Fees:
We offer free shipping on qualifying orders. Some locations or specific product types may include a nominal shipping fee, which will be clearly displayed before checkout. We believe in honest and upfront pricing—no hidden costs.

Tracking Your Order:
Once your package leaves our hands, a tracking number will be sent to your email. You can use this number to monitor your shipment's progress. If you need help understanding tracking information, feel free to reach out to us at [email protected].

Lost or Delayed Packages:
While we do everything possible to ensure timely and safe delivery, unexpected delays may occur. If your order seems significantly delayed or lost, please contact us and we will gladly initiate an investigation with the shipping carrier and offer a resolution tailored to your case.

International Shipping:
We proudly ship to many countries, bringing warmth and comfort across borders. Please be aware that international customers are responsible for any customs fees or import taxes imposed by their local authorities.

Packaging Style:
We pack each item with the same softness we put into our fabrics—eco-conscious, gentle, and inspired by the romantic textures of French countryside living. Unwrapping your order should feel like opening a handwritten letter from a dear friend.

Thank you for choosing GreenFlow Money. We are honored to deliver not just products, but a feeling of coziness, calm, and timeless charm straight to your home.